As a small business, your website is the single most important resource you have in your marketing arsenal. It’s where all your marketing efforts converge, whether they are in the form of inbound content marketing, ads, or direct marketing. Customers will usually check your website for an overview of your products and services before committing themselves to any other action, including a purchase.
There are pros and cons to this. On one hand, it’s a great opportunity to revamp your website and ensure that it’s set up just right to convince visitors to take the next step in the sales journey. On the other hand, if it’s not done properly, you’ll make no gains in the conversions department, and you might even make things worse.
Here are four strategies you can explore to maximize the advantages and boost your conversions rapidly:
1. Track and analyze all your data
If you want to optimise your website, you need to understand how it’s currently performing and which specific areas need altering, and which areas do not. You should already have tracking tools set up on your site, but if not, you can get them quickly. Google Analytics is by far the most common and affordable option — free — but you can get other analytical tools with more advanced feature sets too.
It is vitally important to learn more about your website’s visitors. How they got there in the first place, and how much time they are spending on the site. Also, using heatmap tools to see which areas hold their attention better and which ones they just breeze through. With that data, you’ll be well-equipped to make the needed changes to your design. Have a question on how you do this, get in touch with us: firstname.lastname@example.org
2. Define clear goals
For you to see how well you’re doing over the course of time you spend implementing these strategies, it’s important to establish your end-goal objectives. This should be based on the data you already have and be as specific as possible.
You can also have different goals for different aspects of your conversion strategy. This could range across different products and services and different customer actions such as signing up for something or scheduling a phone call to discuss potential partnerships with your company. Your goals should be closely managed to ensure you are receiving the maximum return of investment from your business website.
3. Use visual marketing
Text is good, and it’s great for some types of audience and some kinds of information. For most businesses though, your message would be more effective if you put it in the form of pictures, videos, infographics or other forms of visual marketing.
Visual marketing breaks up your text and makes it easier for your audience to actually read through the entire page and get to your call to action. Naturally, the more people who get to your call to action, the more people will likely convert. Images and videos are more shareable too. More people will share a nice, intriguing infographic, and more people will engage with it on social media, which brings in more traffic and conversion prospects.
You can use tools like Canva to make quick, unique designs, and you can also incorporate customer-generated content by using some incentives to increase customer engagement on your Instagram pages. Or, get in touch with us and we can advise on the best route forward for your business
Take this, if Apple launched a social media campaign that had no imagery, videos or infographics, just simply text. You would most likely just scroll past it, right? Visual graphics grab the attention of potential customers on social media channels and your website, use them!
4. Use live testimonials
Testimonials are quickly going the way of ads on the internet. They’re everywhere, but most people are desensitized to them and don’t even notice them anymore. Virtually every site has a slider with a couple of positive quotes.
That doesn’t mean testimonials don’t work though. They do, but to make them more effective, you should ditch the rote testimonials template and incorporate screenshots of actual comments by customers on your social media platforms, email, or any other source. This shows authenticity and hard evidence to other potential customers about how good your services are.
Those testimonials catch the eye better and look more real, thus enabling you to maximize the psychological effect, social proof, and increased conversions which come with credible testimonials.