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Home Work The Nantwich Clinic

The Nantwich Clinic

A website redesign to modernise the clinic’s online presence, improve user experience, and enhance accessibility.

Services:
Websites
Timeframes:
16 weeks
Website:

The Client

The Nantwich Clinic is an award-winning, family-run health hub located in the heart of Nantwich. Established in 2004 by Tom and Gill Fox, the clinic has grown from a modest one-room practice into a state-of-the-art healthcare centre featuring 12 treatment rooms and a team of skilled professionals. Known for their dedication to enhancing patients’ quality of life, they deliver exceptional care through innovation and expertise.

The Challenge

The clinic’s previous website no longer reflected its professional standards or growing reputation. It was outdated in design, difficult to navigate, and lacking essential functionality. Key issues included:

A disorganised site structure that made navigation frustrating for patients.
A lack of dedicated areas for treatments and conditions, making it hard for users to find relevant information.
Ineffective landing pages for Google Ads campaigns, limiting their marketing effectiveness.
Poor mobile optimisation, leading to accessibility issues for users on smartphones and tablets.
Slow load speeds, negatively impacting user experience and search rankings.
A need for better integration with their CRM system to improve operational efficiency.
Limited scalability to support future growth and evolution.

Our Solution

SmartaStudio delivered a fully modernised, high-performing website designed to meet the clinic’s immediate needs and support their ongoing growth.

1. Modernised Design

The new website features a sleek, professional design that reflects The Nantwich Clinic’s trusted reputation. We used clean layouts, professional imagery, and their brand colours to create a warm and welcoming aesthetic.

2. Mobile-Friendly and Super Fast

With more patients accessing the website via mobile devices, we ensured the site was fully responsive and optimised for all screen sizes. In addition, we implemented advanced speed optimisation techniques, resulting in faster load times and improved user experience.

3. Reorganised Site Structure

We completely restructured the website to make navigation intuitive and user-friendly. One of the major improvements was the creation of a Treatments and Conditions section, enabling patients to find the services they need quickly and easily. This ensures a seamless journey from landing on the site to booking an appointment.

4. Streamlined Google Ads Landing Pages

To maximise the clinic’s marketing efforts, we designed targeted, high-converting landing pages for their Google Ads campaigns. These pages are tailored to specific keywords and services, improving ad performance and driving more inquiries.

5. CRM Integration

We fully integrated the clinic’s CRM system with the website, streamlining data flow between online inquiries and internal processes. This has reduced admin workload and improved response times, leading to better patient experiences.

6. Live Chat Functionality

To enhance patient communication, we added a live chat feature, allowing users to get instant answers to their questions. This has made it easier for patients to book appointments and receive support.

7. Scalability Built In

Like with all of our websites, the site was built with scalability in mind, ensuring it can grow and evolve alongside The Nantwich Clinic. Whether adding new services, expanding content, or integrating additional features, the website is future-proof and ready to adapt.

Take a look around the site

The Results

The new website has completely transformed The Nantwich Clinic’s online presence, delivering significant improvements:

  • A modern design that reflects their professionalism and excellence.
  • Mobile optimisation that ensures a seamless experience for users on any device.
  • Faster load times that improve user satisfaction and search engine rankings.
  • A streamlined site structure that makes navigation simple and intuitive.
  • A dedicated Treatments and Conditions area to help patients find relevant services easily.
  • Enhanced marketing performance through optimised Google Ads landing pages.
  • Improved efficiency with seamless CRM integration.
  • Increased patient engagement with the addition of live chat functionality.
  • A website that’s ready for the future, supporting the clinic’s growth and evolution.

Summary

The Nantwich Clinic now has a website that matches their award-winning reputation and commitment to patient care. By partnering with SmartaStudio, they’ve gained a powerful digital platform that simplifies operations, enhances the patient experience, and positions them as a leader in the healthcare sector.

Whether patients are booking an appointment, exploring treatments, or learning about the clinic, the new website makes their journey effortless and enjoyable.

We’re incredibly proud to have worked on this project with a local business that’s so close to our hearts and look forward to seeing how the new website helps them continue to thrive.

Looking to transform your website? Contact SmartaStudio today to start your project!

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